Stitch Blog

Payments insights, guides + news from the Stitch team

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Failed debit orders trigger service suspensions that drive involuntary churn for South African telcos. See how solutions like DebiCheck, TT3 and VRP protect subscriber revenue.

August 20, 2026

August 20, 2026

How South African telcos can reduce involuntary churn with better debit order infrastructure

South African debt collection agencies face unique challenges with debit order collections. This guide covers mandate authentication, dispute prevention, resubmission strategy and compliance for high-performance collections operations.

August 14, 2026

August 14, 2026

Debit order + DebiCheck best practices for South African debt collection agencies

Stitch Express has launched in-person payments, including a fully integrated Shopify POS solution, the first of its kind in South Africa. Merchants can now manage online and in-store payments through a single platform, with card, Apple Pay, Google Pay and Pay Later all available at the counter.

August 12, 2026

August 12, 2026

Stitch Express launches in-person payments and Shopify POS integration

70% of South Africans have used an AI chatbot for search, and AI-referred shoppers convert at nearly 50% higher rates than organic search. Here's how enterprise businesses should be thinking about agentic commerce.

August 12, 2026

August 11, 2026

AI is already in your customers' shopping journeys: leveraging agentic commerce for enterprise businesses

Failed debit order collections are a leading cause of involuntary policy lapsing for South African insurers. Here's how modern payment infrastructure can protect premium revenue and reduce churn.

August 11, 2026

How failed debit orders drive policy lapse for insurers in South Africa

71% of credit-active South Africans now use Buy Now Pay Later, and groceries have entered the top five BNPL categories. Here's what's driving adoption and where the opportunity lies for merchants.

BNPL is no longer just a checkout feature: it’s a customer expectation

Stitch offers PayShap Request, with full bank coverage, multi-acquirer redundancy and automated routing for reliable real-time payments in South Africa.

Stitch offers PayShap Request with redundancies + smart routing

South Africa's payments infrastructure is entering a new phase. PayInc's Israel Skosana joins Junaid Dadan to discuss QR standardisation, recurring payments and the road to 2030.

How PayInc is architecting South Africa’s payments future: Between the Seams with Israel Skosana

South Africa's cart abandonment rate hit 84% in 2025, and 62% of consumers who hit a failed payment never return. Here's the business case for treating checkout reliability as a revenue metric.

The 84% problem: how payment reliability can be a growth lever for e-commerce businesses

SANI SIXT, South Africa's largest independently owned car rental fleet, partnered with Stitch to reduce the timeline for pre-authorisation fund releases and streamline online and in-person payments.

How SANI SIXT solves for payments challenges in the car rental space, with Stitch

Stitch has partnered with FlySafair to enable Apple Pay and Google Pay on their app, powering a faster, more secure booking experience for South African travellers.

How FlySafair and Stitch are elevating the booking experience with Apple Pay + Google Pay

In this case study, learn how Stitch detected and blocked a cross-industry vishing fraud typology, preventing over R360,000 in losses through proactive, embedded fraud controls.

February 19, 2026

February 16, 2026

Case study: how Stitch detected a complex fraud scam impacting customers across industries

EasyEquities partners with Stitch to enable instant, frictionless investing in South Africa, powering real-time deposits, 24/7 withdrawals, and a seamless funding experience.

January 16, 2026

January 14, 2026

Case study: how EasyEquities unlocked instant, frictionless investing with Stitch

TFG’s Bash is one of the first players in South Africa’s retail space that has developed a truly omnichannel offering. Payments is a core pillar of that growth, and Stitch is the engine helping to make it seamless across channels.

October 6, 2025

Case Study: Bash unifies online + in-store payments with Stitch

Stitch has partnered with Standard Bank’s Shyft to bring their customers a faster, more convenient way to buy, sell, send, invest and store forex.

How Shyft empowers global citizens with Stitch

Stitch has partnered with South African HR tech firm Jem to help their team enable responsible earned wage access for salaried frontline workers across South Africa, 24/7.

October 18, 2024

January 25, 2024

Enabling 24/7 earned wage access for South African employees with Jem

October 31, 2023

How Tripco reduced time-to-payment by a full day with Stitch automated payouts

Learn how Stitch InstantPay has enabled risk management service, Nutun, to improve its debt collections process through a seamless omni-channel with a host of digital payment options.

October 18, 2024

February 6, 2023

Nutun integrates Stitch to enable better, faster, more convenient collections

Stitch announces a $55 million Series B funding round to scale its payment infrastructure. Learn how the investment supports growth, product expansion, and regional innovation.

December 22, 2025

Stitch announces $55 million series B funding round

Efficacy Payments has been acquired by the Stitch Group, enabling it to become one of the first fintech backed groups to offer direct card clearing services in South Africa

December 22, 2025

Efficacy Payments has been acquired by Stitch Group, enabling the Group to offer card acquiring services

Stitch announces a $55 million Series B funding round to scale its payment infrastructure. Learn how the investment supports growth, product expansion, and regional innovation.

December 22, 2025

Stitch announces $55 million series B funding round

Stitch co-founders Kiaan Pillay, Junaid Dadan and Priyen Pillay reflect on four years out of stealth at South Africa’s fastest-growing payments business.

February 27, 2025

February 27, 2025

Four years of growth at Stitch

First spun out in late 2023, WigWag is rebranding as Stitch Express, a refreshed solution designed to support businesses that leverage e-commerce platforms with simplified, high-converting digital payments

December 22, 2025

February 20, 2025

WigWag rebrands as Stitch Express to serve e-commerce businesses

24/7/365 instant payouts are transforming online payments. Learn how always-on payouts improve cash flow, user trust, and platform growth for digital businesses.

December 22, 2025

February 11, 2025

How 24/7, 365 instant payouts are changing the game in online payments

Stitch acquires ExiPay to strengthen its card payments offering in South Africa. Learn how the acquisition improves payment reliability, scale, and local processing capabilities.

December 22, 2025

January 27, 2025

Stitch acquires ExiPay, expands offering with in-person payments

Stitch secures ISO 27001 ISMS certification, reinforcing its commitment to data security and compliance. Learn what this certification means for businesses using Stitch’s payment infrastructure in regulated markets.

December 22, 2025

October 21, 2024

Stitch secures ISO 27001 ISMS certification

Explore the evolving South African consumer landscape and join us at the Stitch Scale Summit to delve into consumer trends and innovative strategies reshaping businesses today.

October 18, 2024

The Year of the Consumer Part 2: A shift in mindset

Failed debit orders trigger service suspensions that drive involuntary churn for South African telcos. See how solutions like DebiCheck, TT3 and VRP protect subscriber revenue.

August 20, 2026

August 20, 2026

How South African telcos can reduce involuntary churn with better debit order infrastructure

South African debt collection agencies face unique challenges with debit order collections. This guide covers mandate authentication, dispute prevention, resubmission strategy and compliance for high-performance collections operations.

August 14, 2026

August 14, 2026

Debit order + DebiCheck best practices for South African debt collection agencies

70% of South Africans have used an AI chatbot for search, and AI-referred shoppers convert at nearly 50% higher rates than organic search. Here's how enterprise businesses should be thinking about agentic commerce.

August 12, 2026

August 11, 2026

AI is already in your customers' shopping journeys: leveraging agentic commerce for enterprise businesses

Failed debit order collections are a leading cause of involuntary policy lapsing for South African insurers. Here's how modern payment infrastructure can protect premium revenue and reduce churn.

August 11, 2026

How failed debit orders drive policy lapse for insurers in South Africa

71% of credit-active South Africans now use Buy Now Pay Later, and groceries have entered the top five BNPL categories. Here's what's driving adoption and where the opportunity lies for merchants.

BNPL is no longer just a checkout feature: it’s a customer expectation

South Africa's payments infrastructure is entering a new phase. PayInc's Israel Skosana joins Junaid Dadan to discuss QR standardisation, recurring payments and the road to 2030.

How PayInc is architecting South Africa’s payments future: Between the Seams with Israel Skosana

South Africa's cart abandonment rate hit 84% in 2025, and 62% of consumers who hit a failed payment never return. Here's the business case for treating checkout reliability as a revenue metric.

The 84% problem: how payment reliability can be a growth lever for e-commerce businesses

PayShap, South Africa's real-time interbank payment scheme, has processed over R100 billion since its 2023 launch. This article explains where the scheme stands today, how it differs from instant EFT, what PayShap Request changes for merchants, and how it fits into a broader payments strategy.

Real-time payments in South Africa: the state of PayShap in 2026

Card fraud losses in South Africa rose 26% in 2024. This guide explains the security threats e-commerce merchants face and how to defend against them without hurting conversion.

Payment security for South African e-commerce merchants

Stitch offers PayShap Request, with full bank coverage, multi-acquirer redundancy and automated routing for reliable real-time payments in South Africa.

Stitch offers PayShap Request with redundancies + smart routing

Stitch now offers Buy Now Pay Later at checkout. Learn how BNPL boosts basket size, reduces cart abandonment and helps South African merchants capture more sales from high-intent shoppers.

Introducing Stitch Buy Now Pay Later

Stitch Shield delivers smart fraud detection for modern payments. Learn how real-time monitoring and adaptive controls help businesses prevent fraud without harming conversion.

December 22, 2025

Stitch Shield: Smart fraud detection for enterprise payments

Dynamic 3DS protects card payments from fraud without hurting conversion. Learn how adaptive authentication reduces risk while keeping checkout fast and seamless.

December 22, 2025

Dynamic 3DS: fraud protection that won’t cost you conversions

Tracking transactions from across methods and providers, across banks, and via multiple routes and rails makes reconciliation challenging. At Stitch, we work to consolidate all payment information to streamline reconciliation for clients. Here’s what that looks like.

How Stitch streamlines omnichannel reconciliation

Methods like debit order and DebiCheck offer convenient ways to collect recurring debits from customers. But what happens when these methods become targets of fraud?

How Stitch prevents fraud for DebiCheck and Debit Order

Explore Stitch Card integration options for reliable card payments. Learn how different integration approaches support scalability, performance, and seamless payment experiences.

December 22, 2025

Guide: Integration options on Stitch card

Stitch partners with Standard Bank’s Shyft to enable instant wallet top-ups. Discover how real-time bank payments improve speed, convenience, and user experience.

December 22, 2025

Stitch partners with Standard Bank’s Shyft to enable instant wallet top-ups

TT3 mandates help South African businesses optimise debit order collections. Learn how TT3 mandates work, when to use them, and how they improve payment success rates.

December 22, 2025

February 6, 2025

Optimise collections with TT3 mandates

An internal hackathon led the Stitch engineering team to create a replica of our local environment using Github Codespaces, providing us with a more on-demand resource for testing before deploying code.

February 10, 2025

December 4, 2023

Implementing Codespaces for more thorough testing at Stitch

A technical overview of Stitch API-powered payouts, enabling seamless withdrawals and refunds at Stitch.

October 18, 2024

Technical deep dive: Payouts at Stitch

Learn more about the various changes we've made to our developer docs in order to make it even easier and more intuitive for you to integrate the Stitch API.

October 18, 2024

December 6, 2022

Inside the new and improved Stitch developer docs

Senior Full Stack Developer Jethro Muller describes the importance of code quality and how Stitch has improved the review process using automated checks with GitHub.

October 18, 2024

August 24, 2022

How Stitch automates code quality checks using GitHub Actions

Stitch support specialist Tobi Fasipe and Head of Customer Solutions Priyen Pillay tell us why Stitch recommends developers subscribe to webhooks to stay up to date on API requests

October 18, 2024

What are webhooks and how do they work?

The Stitch tech stack: learn about the foundational tech tools we leverage at Stitch to build the most robust, responsive and scalable API platform for our clients

October 18, 2024

Introducing the Stitch Tech Stack

With this article, we aim to provide useful code examples as well as to demystify GraphQL, and to give you the tools you need to succeed with your Stitch GraphQL integration

October 18, 2024

How to integrate with Stitch using GraphQL

Businesses interested in getting started with Stitch can now do so through our new self-serve sign-up - and access test credentials instantly

October 18, 2024

February 9, 2022

Get up and running faster, with Stitch self-serve

Stitch surveyed 3000 South African consumers on how they shop, pay and make purchase decisions in 2026. Here are the headline findings and what they mean for your business.

Report: How South Africans shop and pay online in 2026

Key findings from the Stitch 2025 survey of 2,000 South Africans on payment preferences, checkout behaviour and digital wallet adoption. Free to read.

South Africa consumer payments report 2025: key statistics and trends

Why do many South Africans still prefer cash for a large portion of their transactions? How do they use it and what would lead them to switch to digital payments? Read our full consumer report for more.

October 18, 2024

Report: Consumer preferences South Africa - Cash

Explore how South African consumers are thinking about the digital payments and online purchase experience across the e-commerce, travel, insurance and gaming industries.

October 18, 2024

Consumer perspectives in South Africa: industry deep dives

Understand how South Africans think about the online gaming and sports betting industry with survey data from 350+ South Africans.

October 18, 2024

Report: Consumer preferences South Africa - Online gaming

We surveyed over 300 South Africans to better understand their attitudes and perceptions around the insurance industry, their reasons for choosing one provider over another and how they think about premium payments and claims payouts.

October 18, 2024

Report: Consumer perspectives in South Africa – Insurance

What makes South Africans choose one travel booking platform over another? How do they prefer to pay? Explore our travel consumer report for more.

October 18, 2024

February 27, 2024

Report: Consumer perspectives South Africa – Travel

Unlock insights into South African e-commerce trends and learn more about consumer habits, preferences and perspectives shaping the scaling industry.

October 18, 2024

February 12, 2024

Report: Consumer perspectives in South Africa – E-commerce

Understand the state of the payments landscape in South Africa, including key terms, with a downloadable guide.

January 18, 2024

Guide: Payments in South Africa - a look at the landscape

Stitch surveyed 3000 South African consumers on how they shop, pay and make purchase decisions in 2026. Here are the headline findings and what they mean for your business.

Report: How South Africans shop and pay online in 2026

Key findings from the Stitch 2025 survey of 2,000 South Africans on payment preferences, checkout behaviour and digital wallet adoption. Free to read.

South Africa consumer payments report 2025: key statistics and trends

Why do many South Africans still prefer cash for a large portion of their transactions? How do they use it and what would lead them to switch to digital payments? Read our full consumer report for more.

October 18, 2024

Report: Consumer preferences South Africa - Cash

Explore how South African consumers are thinking about the digital payments and online purchase experience across the e-commerce, travel, insurance and gaming industries.

October 18, 2024

Consumer perspectives in South Africa: industry deep dives

Understand how South Africans think about the online gaming and sports betting industry with survey data from 350+ South Africans.

October 18, 2024

Report: Consumer preferences South Africa - Online gaming

We surveyed over 300 South Africans to better understand their attitudes and perceptions around the insurance industry, their reasons for choosing one provider over another and how they think about premium payments and claims payouts.

October 18, 2024

Report: Consumer perspectives in South Africa – Insurance

What makes South Africans choose one travel booking platform over another? How do they prefer to pay? Explore our travel consumer report for more.

October 18, 2024

February 27, 2024

Report: Consumer perspectives South Africa – Travel

Unlock insights into South African e-commerce trends and learn more about consumer habits, preferences and perspectives shaping the scaling industry.

October 18, 2024

February 12, 2024

Report: Consumer perspectives in South Africa – E-commerce

Understand the state of the payments landscape in South Africa, including key terms, with a downloadable guide.

January 18, 2024

Guide: Payments in South Africa - a look at the landscape

Stitch Express has launched in-person payments, including a fully integrated Shopify POS solution, the first of its kind in South Africa. Merchants can now manage online and in-store payments through a single platform, with card, Apple Pay, Google Pay and Pay Later all available at the counter.

August 12, 2026

August 12, 2026

Stitch Express launches in-person payments and Shopify POS integration

Managing Shopify subscriptions has always meant juggling multiple apps and fragmented dashboards. Stitch Express now brings recurring payments, subscription management, and all other payment methods into one place, natively inside Shopify.

Shopify subscription payments in South Africa: a simpler way to manage recurring orders

Discover the top e-commerce trends for 2026 in South Africa, including mobile-first checkout, omnichannel integration and conversion optimisation. Practical insights and expert perspectives for growing online businesses.

February 26, 2026

E-commerce trends in 2026: Practical steps for South African merchants

Stitch Express supports some of the fastest-growing e-commerce businesses in South Africa with seamless, reliable and high-converting payments. We’re highlighting some of the exciting deals they’re running throughout the festive season.

December 2, 2025

November 28, 2025

South Africa’s top Black Friday deals on Woo, Shopify and more – Part 2

We’re highlighting some of Stitch Express's merchants that have exciting deals running throughout the festive season

November 17, 2025

November 12, 2025

South Africa’s top Black Friday deals on Woo and Shopify – Part 1

Introducing the Stitch Express Spring/Summer 2025 launch. Discover new features designed to help e-commerce businesses improve checkout performance and scale faster.

December 22, 2025

September 25, 2025

Introducing the Stitch Express Spring/Summer 2025 Launch

Learn how to set up an online payment system for your e-commerce business. Explore key steps, payment methods, and best practices for reliable checkout.

December 22, 2025

September 23, 2025

How to set up an online payment system for your e-commerce business

Improve e-commerce conversion rates with practical steps and tips. Learn how faster checkout, smarter payments, and better UX turn more visitors into buyers.

December 22, 2025

August 25, 2025

How to improve e-commerce conversion rates: steps + tips

Explore consumer payment preferences and e-commerce trends in 2025. This report reveals how shoppers pay, what drives conversion, and what businesses should prepare for.

December 22, 2025

Report: Consumer payment preferences – e-commerce trends in 2025

PayShap, South Africa's real-time interbank payment scheme, has processed over R100 billion since its 2023 launch. This article explains where the scheme stands today, how it differs from instant EFT, what PayShap Request changes for merchants, and how it fits into a broader payments strategy.

Real-time payments in South Africa: the state of PayShap in 2026

Card fraud losses in South Africa rose 26% in 2024. This guide explains the security threats e-commerce merchants face and how to defend against them without hurting conversion.

Payment security for South African e-commerce merchants

Stitch CEO Kiaan Pillay talks to Pathlight Ventures' Charley Ma about product-market fit, picking the right customer, and why AI is redrawing fintech moats.

What makes a fintech defensible: Between the Seams by Stitch, with Charley Ma

PEM, Vision 2030+, the IFWG open finance framework and the FSCA's AI governance work are converging in 2026. This sequencing guide for enterprise CFOs, product and risk leaders maps what requires action now and what can be staged into 2027.

The enterprise CFO's 2026 payments readiness checklist: PEM, Vision 2030+, open finance and AI in one map

SANI SIXT, South Africa's largest independently owned car rental fleet, partnered with Stitch to reduce the timeline for pre-authorisation fund releases and streamline online and in-person payments.

How SANI SIXT solves for payments challenges in the car rental space, with Stitch

In the Stitch Between the Seams podcast, Junaid Dadan talks to Dis-Chem's Aliyah Allie about rebuilding loyalty, modernising pharmacy software, and scaling nurse-led clinics.

Inside Dis-Chem’s digital transformation: the latest from Between the Seams by Stitch

Arid Ismail, head of the South African Reserve Bank's National Payment System Department, joins Between the Seams to explain how South Africa's payment infrastructure is being rebuilt, what Brazil and India got right and what the 500 target means for the future of digital payments in South Africa.

The SARB’s Arif Ismail on re-engineering South Africa’s payments system

Stitch has launched a free consumer platform for South Africans to track spending, manage Pay Later plans, save payment details and earn rewards. Here's what it is and what it means.

Payments on your terms: Introducing Stitch for consumers

Streamline payments and boost your revenue.

Improve conversion, reduce costs and minimise admin with Stitch.

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