Stitch powers high performance payments for Babylonstoren

Bash needed a partner that can ensure customers enjoy the same fast, intuitive checkout whether they are shopping online, in-app or in-store. Early in the brand’s journey, Bash partnered with Stitch to power payments across channels and methods, from Pay by bank and card to in-person payments.Since launching in March 2023, Bash has scaled quickly: 1M+ downloads in six months, 3.8M downloads by end-2023, 1.2M+ customers, and 420M+ shopping sessions across web and app. Payments is a core pillar of that growth, and Stitch is the engine helping to make it seamless across channels.

Challenge

Solution

Results

Challenge

As mobile penetration in South Africa grows and online commerce rises in popularity, many customers, including those of Bash, move fluidly between channels and expect the same experience no matter where they shop. The team needed a way to:

Solution

From the beginning of their relationship, the Bash team challenged Stitch to see if Stitch could outperform their existing provider for online payments. They ran an experiment to compare their provider to Stitch on a 1:1 basis. Stitch significantly outperformed, which made them comfortable to switch to Stitch. Since then, the team has expanded the ways we work together, as Stitch continues to develop solutions alongside the Bash team that meet the needs of their growing business.

Results

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