Accept instant payments with PayShap Request
Accept instant payments with PayShap Request. Customers initiate payment using just their mobile number and approve in their banking app. No card details, no banking credentials, no redirects. Real-time confirmation, every time.

PayShap Request: real-time bank to bank payments
With Stitch PayShap Request, businesses can request payment directly from a customer’s bank
account in real time. Customers simply enter the mobile number or account number linked to their
PayShap ID, approve the payment in their banking app, and it's settled instantly.
Stitch offers a unique multi-acquirer architecture through direct integrations with multiple acquiring
banks, and automated routing. This means if one acquiring bank experiences downtime or processing issues, transactions are routed through an alternative acquirer automatically, helping to ensure near-continuous availability.
PayShap Request is available across major South African banks, giving your customers a simple,
familiar way to pay. Stitch facilitates payments from all major issuers.
Why businesses choose PayShap Request
Real-time settlement
Funds are confirmed and settled instantly — no batch processing or next-day delays.
Higher conversion
A shorter, simpler payment flow means fewer drop-offs at checkout. No card numbers to type, no banking credentials to remember.
Broad bank coverage
Available across South Africa's major banks, so the majority of your customers can pay this way — regardless of who they bank with.
Secure by design
Customers authenticate directly in their own banking app. All data is protected with TLS encryption.
How it works
At checkout, the customer selects PayShap Request and enters the mobile number or bank account number linked to their PayShap account.
The customer receives a payment request notification in their banking app and approves the transaction. No OTPs or online banking credentials required.
Payment is confirmed in real time. Stitch notifies the merchant platform immediately, so they can
release goods, credit an account, or confirm a booking, instantly.
Returning customers can opt to save their details securely on their device for faster, one-click
payments next time.



ISO 27001 + PCI DSS Level 1 certified
Stitch meets the highest possible global standards of data security and protection.
Our policies move through constant iteration and undergo rigorous testing in order to ensure that we proactively mitigate any potential threats to Stitch’s payment- and client data.
FAQs
PayShap Request is a real-time request-to-pay method built on South Africa's PayShap instant payment infrastructure. It lets businesses request payment directly from a customer's bank account
using just a mobile number or account number, with instant confirmation.
With Pay by bank, customers log into their online banking to authorise a transfer. PayShap Request is
simpler and built on RTP rails: the customer enters their mobile number, receives a push notification
in their banking app, and approves the payment. No online banking login required, and settlement is
instant.
PayShap Request is available across major South African banks including FNB, Standard Bank, Nedbank, Capitec, TymeBank, Discovery Bank and Investec. Bank availability may vary.
Yes. Customers authenticate every transaction directly in their banking app. Stitch does not have
access to any sensitive banking credentials. All sessions are encrypted with TLS, and Stitch is ISO
27001 and PCI DSS Level 1 certified.
Yes. Customers can choose to securely store their mobile number on their device for one-click
returning payments. Stitch does not store sensitive banking data; credentials stay on the customer's
device.
Get PayShap Request for your business
Learn how you can start building a faster, simpler payments experience with Stitch.

