Pay Later (Split) Terms & Conditions

Updated:

September 21, 2026

At-a-Glance Summary (What You’re Agreeing To)

Who You Pay: When you buy from a Merchant using Pay Later: Split, your purchase may be funded in one of two ways: Stitch Funded – Stitch pays the Merchant upfront on your behalf, and you repay Stitch over time; or Merchant Funded – the Merchant allows you to pay over time, and Stitch helps the Merchant collect your repayments.
Repayments: Your instalments are automatically debited on the dates shown in your Repayment Plan. You authorise Stitch to collect the instalments from your linked card or bank account.
Fees: Stitch does not charge you any interest, fees, or service charges for using Pay Later: Split.
If You Miss a Payment: If you miss a payment, we may charge a late fee and restrict your ability to use Pay Later: Split until your account is brought up to date.
Refunds: Refunds follow the Merchant’s refund policy. Stitch may adjust your Repayment Plan once the Merchant confirms a refund with Stitch.
Your Responsibilities: Keep your account and payment details safe. You must make all repayments through Stitch under your Repayment Plan, even if you have a dispute with the Merchant (for example, a dispute over the goods purchased from the Merchant).
Credit Reporting: Stitch or the Merchant may check and share information about your payment history with credit bureaus. Late or missed payments can affect your credit record.
Privacy: Stitch processes your personal information in line with its Privacy Policy.
Law: Governed by South African law.
Support Contact: help@stitch.money

By continuing you confirm that you’ve read and understood this summary, the Pay Later: Split Terms & Conditions and Stitch’s Privacy Policy, and agree to be bound by all of them.

Full Pay Later: Split Terms and Conditions

What These Terms Cover
1. These Pay Later: Split Terms and Conditions ("Terms") explain how Stitch Money Proprietary Limited ("Stitch" or "we") enables you ("you", or "your") to pay for goods or services purchased from approved merchants ("Merchants") over time, using Pay Later: Split.
2. Pay Later: Split is part of the Stitch Pay Later product offering. Stitch Pay Later enables you to pay for purchases over time. These Terms apply specifically to Pay Later: Split. Other variations of Stitch Pay Later (such as Pay Later: Expand) are governed by separate terms and conditions.
3. Depending on the arrangement between Stitch and the Merchant, your purchase may be:
  1. Stitch Funded: Stitch pays the Merchant upfront on your behalf, and you repay Stitch; or
  2. Merchant Funded: the Merchant allows you to pay over time, and Stitch facilitates the collection of your instalments for the Merchant,
4. Depending on the model, either Stitch or the Merchant may be the "Pay Later: Split Provider". Meaning, if your purchase is Stitch Funded, Stitch will be the Pay Later: Split Provider. Similarly, if your purchase is Merchant Funded, the Merchant will be the Pay Later: Split Provider.
5. Your purchase contract for the goods or services remains with the Merchant. Your payment and repayment obligations are to the Pay Later: Split Provider.
Eligibility
1. To use Pay Later: Split, you confirm that:
  1. you are at least 18 years old and a South African resident;
  2. you are not under debt review, sequestration, or administration;
  3. you have a valid South African bank account and debit or credit card in your name; and
  4. all information you provide to Stitch and the Merchant is true, complete and accurate.
2. Stitch may conduct affordability and credit assessments as required by law. You may be asked to provide supporting documents or allow Stitch to access affordability data.
How Pay Later: Split Works
1. When you choose to pay using Pay Later: Split at checkout, Stitch will assess your application for affordability and creditworthiness.
2. If Stitch approves your application:
  1. you will receive a repayment plan through the Stitch app or portal, or by email showing the instalment amounts and due dates (a "Repayment Plan"); and
  2. you will owe Stitch or the Merchant, depending on whether your purchase was Stitch Funded or Merchant Funded.
3. Stitch may approve or decline each of your applications at its discretion, even if you’ve used Pay Later: Split before.
4. You authorise Stitch to collect the instalments from your linked card or bank account on the due dates and in line with your Repayment Plan.
5. Stitch will either:
  1. collect and retain your instalments (if Stitch Funded), or
  2. collect and transfer your instalments to the Merchant (if Merchant Funded).
6. You may terminate your use of Pay Later: Split at any time by paying any outstanding instalments.
Your Repayments
1. You must ensure enough funds are available for Stitch to collect each instalment on its due date.
2. If collection fails, Stitch may reattempt collection or contact you to arrange settlement.
3. If you miss an instalment it remains due and owing to the Pay Later: Split Provider, and the Pay Later: Split Provider (acting through Stitch, where applicable) may, as a result of your default, also:
  1. charge a reasonable, late fee to cover the administrative and collection costs arising from the missed payment;
  2. suspend or restrict your ability to use Pay Later: Split until all overdue amounts are paid; and/or
  3. require immediate payment of any outstanding instalments.
4. Any late fee is applied only as a consequence of a missed payment and is not charged for the ordinary use of Pay Later: Split.
5. Pay Later: Split is free of charge when instalments are paid on time, and no interest, service fees or account fees apply in those circumstances.
6. To the extent that any applicable consumer credit legislation becomes relevant as a result of a missed payment, the Pay Later: Split Provider will comply with such legislation.
7. You must continue to pay all instalments even if goods or services are returned, defective or disputed, unless the Merchant approves a refund and confirms this with Stitch.
Returns and Refunds
1. Returns and refunds must follow the Merchant’s return and refund policy.
2. Once the Merchant confirms an approved refund with Stitch, Stitch will:
  1. pay the refund to you via your original payment method; and
  2. adjust your Repayment Plan to reflect the refund.
3. If the Merchant refunds you directly (for example, in cash or store credit), you remain responsible for repaying the Pay Later: Split Provider until the Merchant confirms the refund with Stitch, or Stitch confirms otherwise.
Your Responsibilities
You agree to:
1. keep your account and payment details secure;
2. notify Stitch immediately if you suspect unauthorised use or fraudulent activity;
3. use Pay Later: Split only for lawful purchases;
4. pay all instalments through Stitch, even if you have a dispute with a Merchant; and
5. pay any bank fees or charges arising from your instalments and use of Pay Later: Split.
Credit Checks and Privacy
1. You consent to Stitch and/or the Merchant performing credit and affordability checks when you apply to use Pay Later: Split, and at any time thereafter.
2. Stitch and/or the Merchant may share your credit information and payment history with registered credit bureaus.
3. Stitch may collect and process your personal information in line with its Privacy Policy and the Protection of Personal Information Act (POPIA).
Default and Collections
1. Any recovery or collection action will be proportionate and limited to amounts lawfully due as a result of your default.
2. If you miss payments or instalments, the Pay Later: Split Provider may:
  1. send you a notice and, if unresolved, start legal proceedings;
  2. report your default to credit bureaus; and/or
  3. recover legal and collection costs from you.
3. A certificate signed by Stitch or the Merchant showing the amount owed will be sufficient proof of debt, unless you prove otherwise.
4. Your registered email address or account contact details will serve as your chosen address (domicilium) for notices or legal documents.
Communications
1. Stitch may contact you by email, SMS, in-app message or through the Merchant (at its discretion) regarding payments or account matters.
2. You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting Stitch. Communications related to payments or your account cannot be opted out of.
Limitation of Liability
1. In the Merchant Funded model, Stitch acts only as a payment facilitator and is not responsible for credit granted by the Merchant.
2. You acknowledge that Stitch is not responsible for:
  1. any loss arising from goods or services provided by the Merchant;
  2. any unauthorised use of your account; or
  3. any losses you may incur related to Pay Later: Split.
3. Nothing in these Terms limits your rights under the Consumer Protection Act or National Credit Act, where applicable.
Updates to these Terms
Stitch may update these Terms from time to time. You will be notified of material updates and must accept the new Terms before using Pay Later: Split again.
Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa.
Stitch Contact Details
1. Email: help@stitch.money
2. Website: https://stitch.money/
Acceptance
By selecting "Agree & Continue", you confirm that:
1. you have read and understood these Terms;
2. you are authorised to enter into these Terms and each Repayment Plan;
3. you understand that these Terms govern each Repayment Plan; and
4. you agree to be bound by these Terms and each Repayment Plan.