1 minute, 43 seconds

4 October 2022

The anatomy of an e-commerce tech stack

by Thea Sokolowski, Head of Marketing & Communications​

As e-commerce booms in South Africa, rising steadily off the back of a boost from the pandemic, upwards of 70% of South Africans are making purchases online at least once per month.

E-commerce businesses – both local and international firms operating in South Africa – are competing to increase conversion and maintain share of cart. To achieve this, a superior and friction-free customer experience is crucial. Luckily, there are a number of tech solutions comprising the e-commerce tech stack that can help these businesses continue to meet customer demands, and reduce costs, so they can focus on providing the best possible products for their customers.

Following our look at the anatomy of a wallet-based fintech stack and crypto stack, we outlined below what a typical tech stack might look like for an e-commerce business in South Africa, and how infrastructure players are making it easier than ever for them to sell online and scale quickly.

The stack

E-commerce businesses rely on both technical and physical infrastructure to serve their customers – from displaying their products in an online marketplace, to accepting digital payments, to enabling fast and secure refunds, paying vendors and suppliers and of course timely and cost-effective delivery of goods.

Stitch was built to alleviate the challenges these businesses face specifically in the payments space by connecting – or stitching together – various nodes that constitute the continent’s financial graph. For e-commerce businesses, two key elements we help solve for are fast, secure payments, including a seamless one-click checkout experience, as well as seamless refunds or payouts to vendors and suppliers.

Here’s a look at some of the other integrations and partners that e-commerce businesses might rely on in South Africa.

 

Find out how Stitch can streamline payments for your e-commerce business with one-click checkout via Instant EFT.  Get in touch with our sales team at sales@stitch.money to find out more or access test credentials via our self-serve platform.

 

*Note that the graphic above indicates a selection of solutions available in South Africa and is not intended to be comprehensive.

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